Support.
Found a bug, have a question or want to suggest a feature? Send an email. If something isn't working, include your phone model and its iOS or Android version.
Quick fixes
The tuner isn't picking up any sound.
Rimshot needs microphone access for the tuner. Open Settings › Privacy & Security › Microphone and turn on Rimshot. Then play one sustained note close to your iPhone.
The metronome stops when I lock my phone.
Turn on Background Playback in Rimshot's Settings. Rimshot will then keep time while you switch apps or lock the screen.
I can't hear the click.
Turn the volume up with the side buttons while Rimshot is playing. If Bluetooth headphones or a speaker are connected, the click will play there instead.
Every note reads slightly sharp or flat.
Check the reference pitch in Settings. It's A4 = 440 Hz by default. If your ensemble tunes to something else, like 442 Hz, set it to match.
More
Read the FAQ or the privacy policy.